knowledgecenter-breadcrum

Knowledge Center

09 Oct, 2019

Tips & Tricks – Update entity’s display name everywhere

Posted on 09 Oct, 2019 by Admin, Posted in Dynamics 365

Tips & Tricks – Update entity’s display name everywhere Blogs

Tips & Tricks – Update entity’s display name everywhere

Introduction

This is the shortest blog I have ever written so far. One of my clients asked to rename OOB Case entity to Ticket and all the references where Case was mentioned should be replaced by Ticket.

Ordinary Solution

Typically, all of us start to modify the display name wherever we see the Case.

This approach is time consuming and finding all the references where the text Case is mentioned is very difficult.

Trick/Better Solution

  1. Create temporary solution.
  2. Include the entity you want to modify (Case in our scenario).
  3. Include dependent required components in the solution.
  4. Export solution as unmanaged solution.
  5. Extract the zip and open customizations.xml file in Visual Studio.
  6. Replace all the occurrences of Case to Ticket (Note: DO NOT UPDATE SCHEMA NAMES/LOGICAL NAMES. ONLY UPDATE DISPLAY NAMES).
  7. Convert the folder (with updated customizations.xml) to ZIP.
  8. Upload the solution again and publish the customizations.
  9. That’s it.

Comment

This is a Required Field

Loading

Categories

Microsoft Access (1) Copilot Studio (1) Ad-hoc support (1) Cloud CRM (1) CRM Migration (1) Microsoft Power Platform (8) Power Pages (3) Microsoft 365 (7) Dynamics 365 Business Central (ERP) (2) Project Management (3) Microsoft Teams (3) Dynamics 365 Project Service Automation (4) Dynamics 365 Field Service (6) Power BI (7) Nebulaa Leadership (3) PowerApps Portal (9) PCF (PowerApps Component Framework) (8) Dynamics 365 Marketing (7) SharePoint (3) C# (4) Power Automate (18) Power Apps (26) Dynamics 365 Customer Service (24) Dataverse (47) Power Platform (54) Dynamics 365 Web Api (11) Dynamics-365 Sales (56) Dynamics 365 (116) Blog (13) Azure Synapse Analytics (0) Azure Function (1) Azure DevOps Services (3) Azure Databricks (0) Azure and Office 365 (0) Azure (3)

Recent Updates

Embed PowerBI Report To Form
Blogs
15 Sep, 2026

Embed a Power BI Report on a Dynamics 365 Form, Filtered to the Record You're Viewing

Most Power BI reports in a Dynamics 365 environment live somewhere the user has to go and find: a dashboard,…

READ MORE
Blogs
08 Sep, 2026

How to Dynamically Retrieve SharePoint Drive IDs and List GUIDs for Power Automate

Introduction Many times, we come across scenarios where we need to populate a Word template in Dynamics 365 using Power…

READ MORE
Blogs
11 Aug, 2026

How to Remove an Unmanaged Layer from a Dataverse Email Template

Overview Email Templates in Microsoft Dataverse make it easy to reuse email content such as subject lines, message bodies, and…

READ MORE