Introduction: This blog will show how to create real-time customer journeys in Dynamics 365 Marketing. Customer journeys can be either trigger-based or segment-based. Before creating customer journeys, if you want to create a trigger-based customer journey then you need to create a trigger that will be used in the trigger-based…
Introduction: Dynamics 365 Marketing consists of three primary modules. Real-time marketing, Outbound marketing and event management. Segments let us create group of related contacts that can be used in customer journeys. In this blog we will be discussing about marketing segments in Real-time and Outbound Marketing. How to create Segments…