knowledgecenter-breadcrum

Knowledge Center

09 Oct, 2019

Why new, edit, delete buttons of some OOB entities are not shown in Unified Client Interface?

Posted on 09 Oct, 2019 by Admin, Posted in Dynamics 365

Why new, edit, delete buttons of some OOB entities are not shown in Unified Client Interface? Blogs

Why new, edit, delete buttons of some OOB entities are not shown in Unified Client Interface?

Introduction

Recently, many customers started using Unified Client Interface and asked me about few basic questions like, they are not able to add new product, or add new Email. These inquiries were asked mostly for OOB entities.
I have gone through several blogs & communities and the solutions were suggested as, using Ribbon Workbench to add these buttons. But, if we can do this by simple configuration, why to do all these customizations?
In this blog, I am explaining the solution in a right way.

Problem Statement

In Unified Client Interface, e.g. Sales Hub App, Products cannot be created because, New button is not shown on product form/products view.

Solution

  1. Go to Settings > Customizations > Customize the system.
  2. Navigate to Product entity customization page.
  3. Check Enable for mobile & Uncheck Read-only in mobile.

Comment

This is a Required Field

Loading

Recent Updates

Email Storage Made Easy: Dynamics 365 Space Saving Tips
Blogs
29 Feb, 2024

Email Storage Made Easy: Dynamics 365 Storage Saving Tips

Email Storage Made Easy: Dynamics 365 Storage Saving Tips Introduction Microsoft's latest feature allows you to migrate email descriptions from CRM…

READ MORE
Blogs
28 Feb, 2024

How to enable the enhanced email template editor in Dynamics 365?

How to enable the enhanced email template editor in Dynamics 365? To activate the Enhanced Email Template editor for your…

READ MORE
RCA for ARC Migration Issue
Blogs
28 Feb, 2024

Troubleshooting Convert Rules Import Issue: Entity 'workflow' with ID Does Not Exist error in D365

Troubleshooting Convert Rules Import Issue: Entity 'workflow' with ID Does Not Exist error in D365 Problem Statement We implemented D365 Customer…

READ MORE